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Growth Operations

  • Operations & Finance
  • Full-time
  • New York, NY
  • Remote friendly

Cohere is on a mission to redefine customer success by letting anyone see what their users are seeing and engage with them face-to-face. Our goal is to make it ridiculously easy for companies to solve customer issues, and to drastically minimize the time it takes to interact with a customer. Hundreds of companies – from small startups to large enterprises – rely on our technology to serve and engage with their customers.

We've raised $3.1 million from top investors, including Initialized Capital, Y Combinator, BoxGroup, Shrug Capital, Chapter One, and Soma Capital, as well as 30+ angel investors, including the founders of Plaid, Rippling, Better, Ramp, Superhuman, Opendoor, Lattice.

Our team consists of experienced engineers from Facebook, Amazon, Capital One and Nuro, and early employees at Ramp and Superhuman.


Cohere is at a critical phase of growth – we’ve grown revenue several fold over the past few months and are building out a talented operations team to accelerate this trajectory. You’ll work directly with the founders to drive mission-critical, cross-functional projects across the organization and deliver on ambitious growth goals. As an early member of the team, you will be uniquely positioned to shape Cohere’s growth efforts across all functions.

  • Solve complex business problems and build processes for a wide range of go-to-market and operational needs within a high-growth startup.

  • Build out our collateral base, help define our sales process, and collaborate with marketing to distribute and promote content to the right audiences. Develop strategies to improve sales effectiveness as well as formulate ideas for revenue generation.

  • Become an expert in our CRM and make sure pipelines and activities are consistently up-to-date and accurate. Define key metrics and build dashboards to provide visibility on growth objectives.

  • Gather and relay customer requirements and requests, and work with the product team to bring them to life.

What you’ll need

  • 2+ years of experience in management consulting, investment banking, private equity, venture capital, and/or operations+strategy at a fast-growing startup.

  • You pride yourself on getting things done. You can identify problems, plan out solutions, and execute on them with a high degree of autonomy.

Benefits & Perks

  • 100% covered medical, dental & vision insurance

  • Unlimited PTO

  • Weekday lunch stipend (meals at office covered in-person)

  • Commuter benefits

  • $250 WFH stipend + company computer

  • Competitive salary and stock compensation

Why Cohere

  • Strong product loved by top-tier unicorn customers & backed by all-star investors

  • Opportunity to define & win an entirely new product category

We're looking for someone who is excited to rapidly scale a startup and shares our passion for building something new. If you’ve got what it takes, we’d love to hear from you.

Remote restrictions

  • Must be a resident of United States